Refund policy
Return Policy
Here at LA Greek we want all of our customers to love their purchases. But sometimes things are too big or don't compliment our under tones. Don’t worry we understand. In this case, we will honor returns of unworn, unwashed and in new condition merchandise within 5 days of delivery. *Excludes custom, sale and special orders. (Original tags if applicable must be attached and intact.) Upon receipt, inspection and acceptance we will issue you a refund in the amount paid for the returned item only. Please allow 7-12 business days for refunds to reflect back to your original form of payment. Returns initiated and or received outside of the 5 day window will be offered a gift card.
*Please note, we assess a return fee of $10.00 which covers the cost of your return label.
To initiate a return;
- Please make sure you have created a customer profile under customer care.
- Login
- Click on returns
- Select what item you would like to return the reason why. Once your return approved, a digital shipping label along with return instructions will be emailed to you. Please allow 24- 48 business hours for returns to be approved. *Items returned outside of the portal will not be accepted.
Contact us at customerservice@laberarmoiregreek.com if you need additional assistance.
Exchanges
"I love my purchase but, it doesn't fit!" No worries we got you! We will honor exchanges of unworn, unwashed and in new condition merchandise within 5 days of delivery. (Original tags if applicable must be attached and intact.) Upon receipt, inspection and acceptance we will issue you a virtual gift card to repurchase your favorite item:)
Please use the return initiation process mentioned above to initiate your exchange.
*Please note, we assess a return fee of $10.00 which covers the cost of your return label.
Order Cancellation Policy
Orders are automatically processed through our secure merchant processor and within 24 business hours from the time pf purchase. During this process we incur irreversible fees through our merchant processor. If you wish to cancel your order BEFORE it has been shipped, you will be assessed a 20% cancellation fee before a credit is issued. Shipped orders are not eligible cancellation.
Discount Codes
All discount codes must be input prior to check out. Custom apparel and bulk orders are not eligible for discounts. Sale price adjustments will be honored within 4 hours of eligible purchases. All eligible requested adjustments will receive the difference in store credit only! Adjustments can only be requested via email (customerservice@laberarmoiregreek.com).
Sale items
All sales including Black Friday and Cyber Monday are final sale and are not eligible for return or exchange.
Damaged goods
If you have received a damaged item please contact us at customerservice@laberarmoiregreek.com within 7 days of delivery. Damaged goods on behalf of LA Greek will be replaced with a new item (same style and color) at no cost to the customer.
Label Armoire Greek does not assume responsibility for items damaged in transit to the consumer. In the event of shipping carrier damage, LA Greek will work with carrier to obtain compensation for damaged merchandise.
Custom orders
Custom orders are FINAL SALE and are not eligible for exchange.
Unfortunately, we cannot accept returns on sale items or gift cards.
07/08/2025